FAQ
Purchasing & Returns
Are all sales final?
Yes. All sales are final, and we do not offer refunds or exchanges. Please review all details carefully before making your purchase.
Can I cancel my order?
Once your order is confirmed, it cannot be canceled or modified. We encourage you to double-check your selections before completing your purchase. If you have any questions, feel free to reach out to our support team for assistance!
Shipping & Handling
Is shipping and handling included in the price?
No. Shipping and handling fees are calculated separately at checkout or provided in your invoice.
Do you ship internationally?
Yes. International shipping is available; rates and delivery times vary by destination.
How long does shipping take?
Delivery times depend on location and carrier, but you will receive tracking information once your order ships.
Please keep in mind taxes, shipping and any applicable tariffs is the sole responsibility of the collector.
International Shipping:
Please keep in mind taxes, shipping and any applicable tariffs is the sole responsibility of the collector
International online purchases, the buyer is generally responsible for paying customs duties, tariffs, and import taxes imposed by their destination country
Artwork Information
Are the artworks original?
Yes. All artworks sold through Ori Gallery are authentic and come directly from the artist or their authorized representative.
Do artworks come with a certificate of authenticity?
Yes. All original artworks include a signed certificate of authenticity.
Payment & Security
What payment methods do you accept?
We accept major credit cards, bank transfers, and select digital payment methods.
Is my payment information secure?
Yes. We use encrypted payment processing to protect your information.
Viewing & Appointments
Can I view an artwork in person or virtually before purchasing?
Yes. Private viewings are available by appointment at our gallery or virtually with our team.
How do I schedule an appointment?
Please contact us at info@origallery.com or call us directly to arrange a viewing.
Shipping
White-Glove Delivery & Installation
Your artwork deserves more than a box. For collectors in Dade, Broward, and Palm Beach counties, we offer exclusive white-glove delivery and professional installation, ensuring your piece arrives and is displayed with precision and care.
Tailored Shipping for Every Piece
No two artworks are the same — and neither is their journey. Each piece is individually assessed and custom-packed based on its size, weight, and medium to guarantee safe and secure delivery anywhere in the world.
Trusted Global Shipping & Tracking
We partner with specialized art carriers to deliver worldwide with full tracking and transparent communication. Every collector receives personalized shipping quotes and updates from our team to ensure a seamless experience.
Talk to an Art Specialist
Interested in the details behind this piece? Speak with an art advisor for background, materials, or purchasing guidance.
Email info@origallery.com or call 305-414-2018
